Private rides, clearly explained

Private transportation FAQs:
booking, fares & airport pickups.

Find the details you need to plan your trip, from airport pickups and fares to luggage and local tours.

Booking & availabilityFares & paymentAirport pickups & changing plansYour vehicle, passengers & luggageStops, return rides & changesLocal tours
General questions

Booking & availability

How do I request a ride?

Text your pickup location, destination, date, preferred time and passenger count. We’ll check availability and confirm the trip details and total before you book.

Can I request a ride today?

Yes. Same-day requests are welcome. Availability depends on the driver’s schedule, your pickup location and road conditions. Send your details by text so we can give you a realistic pickup time.

Can I book ahead?

Yes. Send your travel date and itinerary as soon as you know them. Advance requests help us plan the schedule, especially for airport transfers, early departures and longer trips.

Where is GJ EV Rides based?

The owner-driver is based in Grand Junction, Colorado. We serve regional destinations in both directions. A pickup outside Grand Junction requires time for the driver to reach you.

Is this a shared shuttle?

No. Your reservation is for a private vehicle and driver for your party, with a maximum of four passengers. You won’t share the ride with other bookings.

Can I request a destination that is not listed?

Yes. Text your pickup and destination. We’ll review the distance, schedule and vehicle needs before confirming whether we can take the trip.

General questions

Fares & payment

Is the price lower for one or two passengers?

No. The price is the same for 1, 2, 3 or 4 passengers.

How are destination fares calculated?

Destination estimates use $100 per hour of round-trip driving, plus a $50 vehicle cleaning and electricity fee. Each route page shows its planning breakdown. Your final written quote confirms the total for your itinerary.

What is included in private transportation?

Your dedicated driver, private vehicle and all driving needed to serve your pickup and destination. This includes the complete driving itinerary from our Grand Junction base, combined into one transportation price. The $50 vehicle cleaning and electricity expense is shown separately and included in your total.

What does the $50 vehicle fee cover?

The fee covers cleaning the vehicle and charging the electric truck for your trip. It applies to destination transfers. Local outing packages do not have a separate $50 fee.

Could there be additional charges?

Destination fares have two components: total round-trip driving time at $100 per hour, plus $50 for vehicle cleaning and electricity. Charging stops and breaks are included without a separate time charge. We confirm the route and total before booking.

How do I pay and confirm my ride?

Once the driver accepts your itinerary, you’ll receive the agreed total and payment instructions. Payment and written confirmation are required before the driver leaves for your pickup.

General questions

Airport pickups & changing plans

Can you pick us up at Grand Junction Regional Airport?

Yes, subject to availability. Text your flight number, travel date, arrival time, destination and passenger count. We’ll confirm the meeting point and pickup plan for your accepted reservation.

My Aspen flight was diverted. Can you help?

Text us the airport where you will actually land, your updated arrival time and your Aspen or Snowmass address. We’ll check availability and road conditions, then confirm a pickup time and fare if we can take the trip.

What if my flight is delayed or my arrival airport changes?

Text the updated flight details as soon as you have them. We’ll review the revised timing and let you know whether the pickup can be adjusted and whether the change affects your quote.

How early should I leave for my departing flight?

Send your flight departure time and pickup address. We’ll discuss a pickup time that allows for the drive and airport check-in. Weather, traffic and mountain road conditions can require extra time.

Can you guarantee travel during a storm or road closure?

No. Pickup timing and routes depend on safe, open roads and current conditions. We’ll discuss what is practical for your trip. Severe weather or a closure may require a different plan.

General questions

Your vehicle, passengers & luggage

What vehicle will we ride in?

You’ll travel in a GMC Sierra EV Denali electric truck. It offers a quiet cabin and a comfortable private ride. See the Your ride page for vehicle features and a 360-degree video.

How many passengers can you take?

A maximum of four passengers. Please include everyone in your party when requesting the ride and tell us what luggage you’ll bring.

Can we bring suitcases, skis, bikes or other equipment?

Text the number and size of your bags and describe any skis, bikes or bulky equipment. We’ll confirm space and suitable carrying arrangements before you book.

Do you provide child seats or boosters?

No. You must bring your own child seat or booster when one is required. Include children in your passenger count and tell us their ages and seating needs before booking so we can confirm a safe arrangement.

Can I bring a pet?

Well-behaved small pets in carriers are welcome with advance agreement. Tell us about your pet when requesting the ride so we can confirm suitable arrangements.

What about accessibility needs and service animals?

Text us about boarding needs or mobility equipment so we can discuss the vehicle setup. We accommodate service animals as required by applicable law; they are treated separately from pets.

Can we drink alcohol in the vehicle?

No drinking alcohol or open alcoholic beverages are allowed in the vehicle. Wine and spirits you purchase can travel with you in sealed, unopened bottles.

Do you provide water or snacks?

Complimentary bottled water is included. You may bring snacks for a longer trip, or ask us about a convenient food stop when arranging your ride.

Will we need to stop to charge?

That depends on the route, weather, battery level and full itinerary. Longer trips may include charging and rest breaks. We’ll discuss the plan when arranging your ride.

General questions

Stops, return rides & changes

Can I book a ride back to Grand Junction?

Yes. Listed routes can be requested in either direction. On a destination page, choose your travel direction to see the relevant pickup details and prepare your text message.

Can I arrange a round trip?

Yes, subject to availability. Send both pickup dates, times and addresses. A later return ride has its own reservation and confirmed fare, so we can plan both parts of your trip.

Can we add a stop along the way?

Tell us about planned stops when requesting your ride. Extra driving or waiting may affect the schedule and total. If your plans change during the trip, discuss the stop with your driver first.

What if I need to change or cancel my reservation?

Text the driver as soon as possible with your reservation details and the change you need. Review the cancellation and refund terms for your booking; the outcome depends on the applicable policy and circumstances.

General questions

Local tours

Are local tours guided tours?

No. They are private transportation for a day out, with your driver handling the driving between agreed stops. You explore each stop at your own pace rather than taking a guided tour.

Do I have to plan all the stops myself?

No. Tell us what interests you and how much time you have. We can suggest popular stops and help put together a practical route, whether you have a complete plan or just a few ideas.

Which outing packages are available?

Colorado National Monument and Palisade outings offer four hours for $400 or six hours for $600. Grand Mesa outings offer six hours for $600 or eight hours for $800. Package time runs from your pickup to your drop-off.

Do outing packages include a separate vehicle fee?

No. The listed package price covers the reserved pickup-to-drop-off time without a separate $50 cleaning and charging fee. Discuss your planned stops and any admission, tasting, meal or other venue costs when arranging the day.

Can we extend our outing?

Ask your driver before the reserved time ends. Extra time depends on availability and must be agreed in advance, including the additional price.

Ready to plan your ride?

Find route estimates, explore the vehicle or send your trip details directly to the driver.

For reservation terms, read our cancellation and refund policy.

From our riders

A good ride.
In their words.

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A changed flight. A new plan. A ride home.

Let’s get you where you need to be.

Text your location and destination. We’ll check availability, confirm one total and arrange the next step.

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